Tom Counsell

Tom architects multi-agent AI systems using PydanticAI and Claude MCPs for enterprise data orchestration, building "chat with your data" platforms that process 10TB+ across customer databases. He leads the engineering team through rapid product-market fit iterations, focusing on practical AI implementations that solve real business problems.

Tom led a complete technical transformation at Bumble Studio's Official app, rebuilding the entire 8-person dev team in 6 months while maintaining product velocity. He integrated data pipelines that reduced BI report latency by 75% and managed the technical handover of a React Native app serving 100K+ monthly active users. His work aligned the startup's engineering practices with the parent company's NASDAQ-listed operational standards, ensuring long-term maintainability and team success.

Tom designed a custom Redis-based caching system for 700K+ hotels worldwide, engineering real-time ETL processing that handles 70GB/min of rates and availability data. This architecture reduced API response times by 85%, enabling sub-100ms booking flows that dramatically improved conversion rates and user experience across the platform.

As CTO, Tom built an ML-powered trading signals platform that served 50K+ crypto traders, pairing traditional market trading concepts with pattern recognition and machine learning capabilities. He led extensive open-source contributions that attracted 100+ GitHub contributors and 2K+ stars, while developing portfolio tracking and auto-rebalancing systems managing $10M+ in digital assets. The company's research and education initiatives dove deep into fundamental analysis of decentralized networks, establishing thought leadership in the emerging crypto trading space.

Tom pitched and led a greenfield product initiative for non-hotel accommodations to compete with Airbnb's market dominance. He secured executive buy-in and built a dedicated department within 4 months, recruiting senior developers to create an agile, high-energy team. The features he architected scaled to serve Agoda's 40M+ monthly active users across 39 languages, transforming customer engagement and opening new revenue streams for the Booking Holdings property.

Tom co-founded and scaled Morocco's largest artisan e-commerce platform to $1M+ annual revenue, pioneering language-free mobile commerce UX designed specifically for illiterate artisans through extensive HCI research. Living in the Sahara Desert for 2 years and learning Arabic, he bootstrapped the platform to profitability while creating economic impact that funded primary schools, healthcare programs, and 1,000+ jobs. He led the IT strategy using Agile Development methods as a Lean Startup, performing human-computer interaction studies to iterate on culturally-responsive design based on environmental and cultural factors specific to rural Morocco. Together with founder Dan Driscoll, they empowered the community to become the largest national cooperative in Morocco.